GET FREE PROPANE TODAY1 AND TWICE AS MUCH NEXT YEAR2
McROBERT FUELS IS NOW SUPERIOR PROPANE
Superior Propane acquired McRobert Fuels in 2022. Delivery and service remain our number one priority and we are excited to offer McRobert Fuels customers additional services to help make managing your propane easier and more convenient.
IS THERE ANYTHING I NEED TO DO?
As Canada’s leading propane company, we know that reliability, convenience, and customer service are important to you. Not only do we deliver clean, safe propane, but as a Superior customer, you also have access to automated and self-serve tools to give you more control over your propane account. Here’s what you can expect.
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Understand your propane delivery method
Whether you're receiving automatic propane refills or calling in to order propane, rest assured we've got you covered. For more information about our Automatic and Will Call delivery methods, see "About Your Propane Deliveries". -
Take note of your account number
You can find it on your delivery ticket and will need it to pay bills, inquire about your propane account and sign up for mySUPERIORTM. For more information, see "How to Read Your Delivery Ticket".
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Sign up for mySUPERIORTM
Check propane tank levels, manage deliveries, and more — online, anytime at mySUPERIOR.ca or from the mobile app. Sign up with an email address and your account number which can be found on your delivery ticket. Watch how-to video.
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Make propane payments online
mySUPERIORTM is the easiest way to pay for propane deliveries and service, view balances and update billing preferences. See "How to Make Propane Payments".
Looking to purchase other fuels? Call McRobert Fuels at 519-246-1019.
McRobert Fuels has been supplying quality fuels and petroleum products along with exceptional service since 1995. Whether you are a looking for furnace oil, gasoline or diesel, McRobert Fuels can meet all your fuel needs.
Currently using oil, gasoline or diesel?
Orders, invoicing and payments for these fuels will be processed separately from propane services. Continue ordering and making payments through McRobert Fuels as usual. All McRobert Fuels locations remain open for business.
McRobert Fuels Store
4755 Engremont Dr, Strathroy, ON
ABOUT YOUR PROPANE DELIVERIES
If you are set up for Automatic Delivery, we will automatically schedule your propane refills. You can view your estimated delivery date from your dashboard in mySUPERIORTM. We make your propane deliveries automatically, and typically when your tank levels are between 5% and 15%. Learn more about the propane delivery process.
If you are set up for Will Call Delivery, place your propane order on mySUPERIOR.ca or through the app when your tank level reaches 30%. With mySUPERIORTM, you can order and track deliveries, make payments, and more. You can also order propane by filling out this form or by calling us at 1-87SUPERIOR (1-877-873-7467).
When can I expect my delivery?
This timeline may vary slightly as we work behind the scenes to procure your propane from our suppliers, unload it from our supply point, transport it to our storage facility, and then transfer it onto the truck before it makes its way to you.
DID YOU KNOW?
Propane tanks are typically filled to a maximum of 70-80% to leave room for gas expansion.
HOW TO READ YOUR DELIVERY TICKET/ Invoice
Your delivery ticket (shown below) is also your invoice. Pay for your propane refill from this ticket. It will be hand-delivered to you or left for you by your driver at the time of your propane delivery. You can also find a copy of it in mySUPERIORTM. Take note of your new account number, which you can use when paying bills or inquiring about your propane account.
*Delivery ticket/invoice is for illustration purposes only. Taxes and fees may vary.
GOVERNMENT CARBON FEE
PROPANE IS A LOW-CARBON FUEL
PLANS TO HELP YOU BUDGET
FIXED PRICE PLAN
EQUAL PAYMENT PLAN
Customer Support 24/7
Call us at 1-87SUPERIOR (1-877-873-7467)
or 519-246-1019
You will be prompted to choose from the following services and our Customer Service team will be standing by to assist you:
- Propane or Other Fuels
- Order Propane
- Repair and Maintenance
- Billing and Payments
- Fixed Price or Equal Payment Plan inquiries
Using auto propane to fuel your vehicle? Click here for a full list of auto propane fueling stations in Ontario.
^ Maximum propane credit at one customer location based on tank capacity and expected annual propane consumption, split between a "Welcome Bonus" and an "Anniversary Bonus", as applicable. Propane credits have no cash value. Any propane credits not used or applied by the expiry date of the five-year initial term of an eligible customer's General Retail Agreement will be forfeited.
‡ This offer is subject to additional terms and conditions, including eligibility requirements based on expected annual propane consumption (among other things). This offer is not available to customers in Quebec. To accept the offer, eligible customers must enter into a General Retail Agreement with a five-year initial term, subject to early termination fees as set out in the offer terms and conditions. Please contact us for further details. This offer is subject to applicable fees, costs, tariffs, surcharges and taxes as set out in any eligible customer's General Retail Agreement. This offer cannot be combined with any other offer, may only be used once per eligible customer, and is not transferrable. Offer expires May 31, 2025.
1 "Welcome Bonus" propane credit will be applied to eligible customer's first propane delivery following tank installation at the subject customer location.
2 Receipt of the "Anniversary Bonus" propane credit depends on eligible customer meeting a specified threshold of propane consumption during the period from tank installation date at the subject customer location to the 12-month anniversary thereof. Please refer to the offer terms and conditions for further details. If applicable, the "Anniversary Bonus" propane credit will be applied to eligible customer's first propane delivery following the 12-month anniversary of tank installation date at the subject customer location.
3 Basic tank installation at one customer location. This element of the offer applies only to eligible customers with a minimum annual consumption of 2,500 litres.
†The No-Run-Out Guarantee only applies to residential customers who meet the following qualifications: Must have a SMART* TankTM installed on a tank storage greater than single 420 and no portable storage, be on an Automatic Delivery plan, with clear access to the tank and account in good standing. Additional terms and conditions apply. Please call for details.