GET FREE PROPANE TODAY1 AND TWICE AS MUCH NEXT YEAR2

Switch to Superior Propane and Claim up to 1,500L on us! Includes welcome bonus1, plus 2X the free litres after 12 months2
CLAIM LIMITED TIME DEAL

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Switch to Superior Propane and Unlock up to 1,500L FREE^‡

No hassle, just savings. Get up to 500L FREE1 as a Welcome Bonus, up to 1,000L FREE2 as an Anniversary Bonus, and a FREE propane tank install3. Enjoy seamless, reliable propane service with Superior Propane today.

Get more from your propane supplier:

  • Up to 500L FREE1 as a Welcome Bonus
  • Up to 1,000L FREE2 as an Anniversary Bonus
  • FREE Tank Installation3
  • Exclusive No-Run-Out Guarantee
  • SMART* TankTM Wireless Monitoring system
  • mySUPERIOR Easy-to-Use Mobile App
  • Worry-Free Automatic Deliveries


CALL NOW FOR RELIABLE PROPANE DELIVERY

McROBERT FUELS IS NOW SUPERIOR PROPANE

Superior Propane acquired McRobert Fuels in 2022. Delivery and service remain our number one priority and we are excited to offer McRobert Fuels customers additional services to help make managing your propane easier and more convenient.

IS THERE ANYTHING I NEED TO DO?

As Canada’s leading propane company, we know that reliability, convenience, and customer service are important to you. Not only do we deliver clean, safe propane, but as a Superior customer, you also have access to automated and self-serve tools to give you more control over your propane account. Here’s what you can expect.

  1. Understand your propane delivery method

    Whether you're receiving automatic propane refills or calling in to order propane, rest assured we've got you covered. For more information about our Automatic and Will Call delivery methods, see "About Your Propane Deliveries".
  2. Take note of your account number

    You can find it on your delivery ticket and will need it to pay bills, inquire about your propane account and sign up for mySUPERIORTM. For more information, see "How to Read Your Delivery Ticket".

  3. Sign up for mySUPERIORTM

    Check propane tank levels, manage deliveries, and more — online, anytime at mySUPERIOR.ca or from the mobile app. Sign up with an email address and your account number which can be found on your delivery ticket. Watch how-to video.

  4. Make propane payments online

    mySUPERIORTM is the easiest way to pay for propane deliveries and service, view balances and update billing preferences. See "How to Make Propane Payments".

Looking to purchase other fuels? Call McRobert Fuels at 519-246-1019.
McRobert Fuels has been supplying quality fuels and petroleum products along with exceptional service since 1995. Whether you are a looking for furnace oil, gasoline or diesel, McRobert Fuels can meet all your fuel needs.

Currently using oil, gasoline or diesel?
Orders, invoicing and payments for these fuels will be processed separately from propane services. Continue ordering and making payments through McRobert Fuels as usual. All McRobert Fuels locations remain open for business.        



McRobert Fuels Store
4755 Engremont Dr, Strathroy, ON

 
ABOUT YOUR PROPANE DELIVERIES

 
When can I expect my delivery?

An infographic explaining our delivery process when tank levels reach 30%, 20% and 15%.

This timeline may vary slightly as we work behind the scenes to procure your propane from our suppliers, unload it from our supply point, transport it to our storage facility, and then transfer it onto the truck before it makes its way to you.

DID YOU KNOW?

Propane tanks are typically filled to a maximum of 70-80% to leave room for gas expansion.

 

 
HOW TO READ YOUR DELIVERY TICKET/ Invoice

Your delivery ticket (shown below) is also your invoice. Pay for your propane refill from this ticket. It will be hand-delivered to you or left for you by your driver at the time of your propane delivery. You can also find a copy of it in mySUPERIORTM. Take note of your new account number, which you can use when paying bills or inquiring about your propane account.

*Delivery ticket/invoice is for illustration purposes only. Taxes and fees may vary.

GOVERNMENT CARBON FEE

Superior gives you full visibility of the government fees associated with the delivery of your propane. We display the carbon fee as a separate line item on your delivery ticket, invoice, and/or statement. All fuel distributors collect the carbon fee on fuel sales, but some companies include it in the price for propane instead of displaying it separately. Click here to learn more about the Federal Fuel Charge in Canada.
 

PROPANE IS A LOW-CARBON FUEL

Superior Propane is a proud supporter and contributor of clean energy in Canada. Because there are fewer carbon emissions from consuming propane versus other energies like oil, the total cost for carbon is less than what you would pay if you consumed those other fuels. Propane is an accessible and affordable solution to reducing greenhouse gas emissions and can help meet the carbon reduction targets of all provinces.

HOW TO MAKE PROPANE PAYMENTS

 
UPDATE YOUR PAYMENT INFORMATION
 

Please pay for your propane deliveries using one of these payment methods.

PLANS TO HELP YOU BUDGET

FIXED PRICE PLAN

The benefit of being part of the Fixed Price Plan is similar to that of a fixed mortgage in that you are protected from unpredictable price swings for one year. You can fix it and forget it. Otherwise, your price for propane will be determined in part by fluctuating market prices, similar to a variable rate mortgage.

EQUAL PAYMENT PLAN

Superior offers an Equal Payment Plan for homes and small businesses, which lets you pay the same amount every month regardless of fluctuations. If you use more or less propane throughout the year, the payment amount will be adjusted twice each year to reflect your actual consumption.
Smiling customer support representative with hands-free headset working in the office

Customer Support 24/7

Call us at 1-87SUPERIOR (1-877-873-7467) or 519-246-1019

You will be prompted to choose from the following services and our Customer Service team will be standing by to assist you:

  • Propane or Other Fuels
  • Order Propane
  • Repair and Maintenance
  • Billing and Payments
  • Fixed Price or Equal Payment Plan inquiries
"Very happy with the service. For a large company, Superior Propane has a small company feel with its great service."
MARI JAYNE, STOUFFVILLE, ON
"Very fast delivery, I love it! With the automatic payments going to my credit card and the delivery request that I make directly from my app, it's just perfect!"
FANNY, ST-DENIS-SUR-RICHELIEU, QC
"Excellent service. Timely delivery. I love the automatic delivery and propane tank sensor that ensures I never run out of propane. I highly recommend Superior Propane."
MARILYN, ST. JOHN'S, NL
"Over the past 25 years, Superior has never let me down. Great service and friendly drivers. Wouldn't think of using anyone else."
ALAN, FORT ST. JOHN, BC

^ Maximum propane credit at one customer location based on tank capacity and expected annual propane consumption, split between a "Welcome Bonus" and an "Anniversary Bonus", as applicable. Propane credits have no cash value. Any propane credits not used or applied by the expiry date of the five-year initial term of an eligible customer's General Retail Agreement will be forfeited.

‡ This offer is subject to additional terms and conditions, including eligibility requirements based on expected annual propane consumption (among other things). This offer is not available to customers in Quebec. To accept the offer, eligible customers must enter into a General Retail Agreement with a five-year initial term, subject to early termination fees as set out in the offer terms and conditions. Please contact us for further details. This offer is subject to applicable fees, costs, tariffs, surcharges and taxes as set out in any eligible customer's General Retail Agreement. This offer cannot be combined with any other offer, may only be used once per eligible customer, and is not transferrable. Offer expires May 31, 2025.

1 "Welcome Bonus" propane credit will be applied to eligible customer's first propane delivery following tank installation at the subject customer location.

2 Receipt of the "Anniversary Bonus" propane credit depends on eligible customer meeting a specified threshold of propane consumption during the period from tank installation date at the subject customer location to the 12-month anniversary thereof. Please refer to the offer terms and conditions for further details. If applicable, the "Anniversary Bonus" propane credit will be applied to eligible customer's first propane delivery following the 12-month anniversary of tank installation date at the subject customer location.

3 Basic tank installation at one customer location. This element of the offer applies only to eligible customers with a minimum annual consumption of 2,500 litres.

†The No-Run-Out Guarantee only applies to residential customers who meet the following qualifications: Must have a SMART* TankTM installed on a tank storage greater than single 420 and no portable storage, be on an Automatic Delivery plan, with clear access to the tank and account in good standing. Additional terms and conditions apply. Please call for details.