Highlands Propane is Part of Superior Propane

Our trusted local team in Fenelon Falls is at your service.
Highlands Propane

HIGHLANDS PROPANE

Highlands Propane joined forces with Superior Propane in 2021. Delivery and service remain our number one priority and we are excited to offer Highlands Propane customers additional services to help make managing your propane easier and more convenient.

INFORMATION FOR HIGHLANDS PROPANE CUSTOMERS

Welcome to the Superior Propane family. Now you can take advantage of Superior’s convenient services including the mySUPERIOR™ customer portal and SMART* Tank monitoring. 

While there are no changes to your deliveries or service, there are a few things you need to know. Click here to check the steps to ensure a smooth transition. 
I'm a Highlands Customer. What Do I Need to Do?
Highlands Propane

RELIABLE PROPANE SERVICES IN-STORE IN FENELON FALLS

The Highlands Propane store in Fenelon Falls, Ontario is open to serve you. For propane appliance sales and service, and cylinder refills, contact us or visit us today. 
Highlands propane cylinders

Propane Cylinder Refills

We offer propane cylinder refills at our Fenelon Falls store. Call ahead to confirm hours of operation.
Propane fireplace

Propane Appliance sales
and Maintenance

We are certified to offer sales, service, installation, repair, and maintenance for a range of propane appliances and systems, including furnaces, water heaters, fireplaces, and HVAC units.
Highlands Service Truck

RV and Trailer Services

We offer propane cylinder rentals and trailer repair services across Kawartha Lakes trailer parks.

VISIT HIGHLANDS PROPANE for sales, installation and maintenance of propane appliances

location

For propane cylinder refills: 5077 Hwy 35, Fenelon Falls, ON K0M 1N0

705-887-6011

For appliance sales, installation and maintenance: 54 Colborne St, Fenelon Falls, ON K0M 1N0

1-800-810-9289
hours of operation
Hours of Operations:
Monday to Friday: 8:00 A.M to 4:30 P.M

Please call to confirm hours of operation.
truck

For propane deliveries:
Click here to request a propane delivery or call us at 1-800-810-9289.

NEW TO PROPANE OR LOOKING TO SWITCH?

If you are in the Fenelon Falls and surrounding area and are looking for a reliable propane supplier, explore Superior's current propane offers.

GET FREE PROPANE TODAY1 AND TWICE AS MUCH NEXT YEAR2

Switch to Superior Propane and Claim up to 1,500L on us! Includes welcome bonus1, plus 2X the free litres after 12 months2
CLAIM OFFER
CLAIM LIMITED TIME DEAL

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Switch to Superior Propane and Unlock up to 1,500L FREE^‡

No hassle, just savings. Get up to 500L FREE1 as a Welcome Bonus, up to 1,000L FREE2 as an Anniversary Bonus, and a FREE propane tank install3. Enjoy seamless, reliable propane service with Superior Propane today.

Get more from your propane supplier:

  • Up to 500L FREE1 as a Welcome Bonus
  • Up to 1,000L FREE2 as an Anniversary Bonus
  • FREE Tank Installation3
  • Exclusive No-Run-Out Guarantee†
  • SMART* TankTM Wireless Monitoring system
  • mySUPERIOR Easy-to-Use Mobile App
  • Worry-Free Automatic Deliveries

CALL NOW FOR RELIABLE PROPANE DELIVERY

CALL 1-855-675-8677

BIG TIME RESOURCES, SMALL TOWN SERVICE 
IN FENELON FALLS, ON

As a Superior customer, you get the benefit of being with a national supplier, including industry-leading safety standards, a vast delivery network, and security in propane supply. Plus, you get the comfort of doing business with trusted members of your community. Here are more reasons to be with Superior. 
Talk Bubble icon used to indicate SMART tank provides automatic updates.

wireless tank monitoring

Superior Propane's SMART* Tank™ system gives you the power to monitor your propane levels in real-time. Stay informed and ensure you never run out of propane, giving you control and peace of mind.
Tank Monitoring
Propane Truck icon used to indicate automatic deliveries.

Automatic Deliveries

Receive a continuous propane supply without lifting a finger. With Auto Delivery, we know when it’s time for a propane refill and we’ll automatically schedule your delivery. On Automatic Delivery, you could be eligible for our No-Run-Out-Guarantee† for homes.
Delivery Options
Laptop icon used to indicate that you can access SMART tank online anytime.

propane ON THE GO

With mySUPERIOR™ app or web portal, you can manage your propane account effortlessly. Schedule deliveries, view tank levels, and make payments online or via our mobile app.
mySUPERIOR™
Rising graph icon

flexible pricing plans

At Superior Propane, we understand that budgeting is important. That's why we offer flexible pricing plans, including fixed and variable options. Plus, our convenient payment methods make managing your propane easier than ever.
Pricing Plans

Contact us to discuss your energy needs and options, including budget plans, delivery programs, SMART* Tank™️ monitoring, and mySUPERIOR™️ online account management.
Contact Superior Propane
Woman calling Superior Propane to switch from oil to propane for home heating.
Already a Superior Customer? Click Here.

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Complete the form and we will contact you shortly with the help or information you need.

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Call Us Now at
1-877-873-7467

propane serviceS faq

  • What services are available in the Fenelon Falls Store?
    At the Highlands Propane store in Fenelon Falls, we offer a variety of services. You can come in to refill your propane cylinders or to buy new propane appliances. We also provide installation and maintenance services for these appliances. Additionally, we cater to RV and trailer needs, offering both repair and rental services.
  • What do I need to do now that Highlands Propane is part of Superior Propane?
    1. Understand your delivery method, if you receive automatic deliveries or have to call in, your delivery method will continue as before. See "How to Order Your Propane".

    2.Take note of your account number, which can be found on the delivery ticket. You need this number to pay bills, sign up for mySUPERIOR™, or inquire about your account when you call us. See "How to Read Your New Delivery Ticket".

    3. Make sure your payment information is updated, if you pay through your bank’s telephone or online banking services, Superior Propane will need to be added as the new payee. See "How to Make Payments"

    4. Sign up for mySUPERIOR™ to track deliveries, view balances and more from the mobile app or the desktop portal. Sign up with an email address and your new Superior Propane account number.

    To learn more about these 4 steps, check our Highlands Customers page.
     
  • How do I make sure that I continue to receive my propane deliveries?
    If you receive automatic propane deliveries, we will continue to schedule your deliveries. You can view your estimated delivery date from your dashboard in mySUPERIOR™.

    If you call in to request a propane delivery, place your propane orders when your tank reaches 30%. You can do so through the mySUPERIOR™ app or web portal. You may also place an order by filling out this form or by calling us at 1-87SUPERIOR (1-877-873-7467).
     
  • How do I sign up for mySUPERIOR™?

    You can sign up to mySUPERIOR with an email address and your new Superior Propane account number, which can be found on your delivery ticket. Once you are signed up, you can review your payment methods, monitor or request deliveries, view balances and more. Learn more about mySUPERIOR™.

^ Maximum propane credit at one customer location based on tank capacity and expected annual propane consumption, split between a "Welcome Bonus" and an "Anniversary Bonus", as applicable. Propane credits have no cash value. Any propane credits not used or applied by the expiry date of the five-year initial term of an eligible customer's General Retail Agreement will be forfeited.

‡ This offer is subject to additional terms and conditions, including eligibility requirements based on expected annual propane consumption (among other things). This offer is not available to customers in Quebec. To accept the offer, eligible customers must enter into a General Retail Agreement with a five-year initial term, subject to early termination fees as set out in the offer terms and conditions. Please contact us for further details. This offer is subject to applicable fees, costs, tariffs, surcharges and taxes as set out in any eligible customer's General Retail Agreement. This offer cannot be combined with any other offer, may only be used once per eligible customer, and is not transferrable. Offer expires May 31, 2025.

1 "Welcome Bonus" propane credit will be applied to eligible customer's first propane delivery following tank installation at the subject customer location.

2 Receipt of the "Anniversary Bonus" propane credit depends on eligible customer meeting a specified threshold of propane consumption during the period from tank installation date at the subject customer location to the 12-month anniversary thereof. Please refer to the offer terms and conditions for further details. If applicable, the "Anniversary Bonus" propane credit will be applied to eligible customer's first propane delivery following the 12-month anniversary of tank installation date at the subject customer location.

3 Basic tank installation at one customer location. This element of the offer applies only to eligible customers with a minimum annual consumption of 2,500 litres.

†The No-Run-Out Guarantee only applies to residential customers who meet the following qualifications: Must have a SMART* TankTM installed on a tank storage greater than single 420 and no portable storage, be on an Automatic Delivery plan, with clear access to the tank and account in good standing. Additional terms and conditions apply. Please call for details.