Important information on how to pay if there is a potential postal strike

Your delivery ticket/invoice will continue to be left at your door at the time of delivery, however, in the event of a work stoppage by Canada Post, you will not receive your Superior Propane statements by mail, nor will we receive any payments you send to us via regular post. Any outstanding and/or future charges will continue to be due in accordance with our payment terms.

View Your Statements and Pay Your Bill Online

The easiest way for you view your statements and ensure your bill is paid on time is to enroll in mySUPERIOR (or log-in if you’ve already enrolled), our online tool that puts you in control of managing your account. On this site, you can view and pay bills, find out how much propane you have in your tank(s), request a delivery, learn about your consumption and costs and much more. All online, anytime. If you haven’t already enrolled, all you need to start is your name, account number, and address of the account. In less than five minutes you’ll be set up and ready to view and pay your bill online, anytime. Enroll today!

In the event of postal disruption, we recommend choosing from these convenient payment options to ensure your payment makes it to us in a timely manner:

• Online at www.mysuperior.ca
• Pre-authorized credit card or bank withdrawal
• At your bank
• Telephone or online banking
• By calling 1-87SUPERIOR
• Send your payment via courier (i.e. Purolator, FedEx, UPS, etc.) to:

RBC Retail
Lockbox-3904
8 Prince Andrew Place
North York, ON
M3C 2H4

We sincerely appreciate your cooperation.

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