Highlands Propane is Part of Superior Propane

Our trusted local team in Fenelon Falls is at your service.
Highlands Propane

HIGHLANDS PROPANE

Highlands Propane joined forces with Superior Propane in 2021. Delivery and service remain our number one priority and we are excited to offer Highlands Propane customers additional services to help make managing your propane easier and more convenient.

INFORMATION FOR HIGHLANDS PROPANE CUSTOMERS

Welcome to the Superior Propane family. Now you can take advantage of Superior’s convenient services including the mySUPERIOR™ customer portal and SMART* Tank monitoring. 

While there are no changes to your deliveries or service, there are a few things you need to know. Click here to check the steps to ensure a smooth transition. 
I'm a Highlands Customer. What Do I Need to Do?
Highlands Propane

RELIABLE PROPANE SERVICES IN-STORE IN FENELON FALLS

The Highlands Propane store in Fenelon Falls, Ontario is open to serve you. For propane appliance sales and service, and cylinder refills, contact us or visit us today. 
Highlands propane cylinders

Propane Cylinder Refills

We offer propane cylinder refills at our Fenelon Falls store. Call ahead to confirm hours of operation.
Propane fireplace

Propane Appliance sales
and Maintenance

We are certified to offer sales, service, installation, repair, and maintenance for a range of propane appliances and systems, including furnaces, water heaters, fireplaces, and HVAC units.
Highlands Service Truck

RV and Trailer Services

We offer propane cylinder rentals and trailer repair services across Kawartha Lakes trailer parks.

VISIT HIGHLANDS PROPANE for sales, installation and maintenance of propane appliances

location

For propane cylinder refills: 5077 Hwy 35, Fenelon Falls, ON K0M 1N0

705-887-6011

For appliance sales, installation and maintenance: 54 Colborne St, Fenelon Falls, ON K0M 1N0

1-800-810-9289
hours of operation
Hours of Operations:
Monday to Friday: 8:00 A.M to 4:30 P.M

Please call to confirm hours of operation.
truck

For propane deliveries:
Click here to request a propane delivery or call us at 1-800-810-9289.

NEW TO PROPANE OR LOOKING TO SWITCH?

If you are in the Fenelon Falls and surrounding area and are looking for a reliable propane supplier, explore Superior's current propane offers.

CLAIM 600 FREE LITRES
WHEN YOU SWITCH TO SUPERIOR

Get 600 FREE litres^ of propane when you switch propane suppliers. Limited time offer!
CLAIM 600 FREE PROPANE LITRES
CLAIM 600 FREE PROPANE LITRES

CLAIM 1,200 FREE LITRES
WHEN YOU SWITCH FROM OIL

Book your propane installation and get 1,200 FREE litres** of propane. Limited Time Offer!
CLAIM 1,200 FREE PROPANE LITRES
CLAIM 1,200 FREE PROPANE LITRES
CONTACT US TODAY

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Convert to Superior and get 600L of Free Propane with a Home Heat Bundle. ^

Let us be your trusted propane supplier. Proudly serving our customers coast-to-coast for
over 70 years.

Get reliable propane delivery with this limited time bundle offer:

  • FREE 600 Litres with your first tank fill^
  • FREE SMART* TankTM Wireless Monitoring
  • Automatic Deliveries
  • mySUPERIORTM Easy-to-use Mobile App
  • Exclusive No-Run-Out Guarantee†

Ask us about our Equal Payment Plan to spread your energy costs evenly over 12 months.

Call Now for Reliable Propane Made Easy!

Call 1-855-204-2526

Switch Off Oil and Get 1,200L of Free Propane.**

HOW MUCH IS OIL CUTTING INTO YOUR HEATING BUDGET?

With the high price of oil up more than 60%‡, heating your home with oil is expensive. Now is the time to switch to propane and you can SAVE over $2,500‡ per year!

Book Your Install Today & Get 1,200 Litres Free With Our Exclusive Propane Package:

  • FREE SMART* TankTM Wireless Monitoring
  • Worry-Free Automatic Deliveries
  • Easy-to-Use mySUPERIOR Mobile App
  • Exclusive No-Run-Out Guarantee†
  • Oil Tank Removal with Partner§
  • Expert Installation
CONTACT US TODAY

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WE MAKE SWITCHING TO PROPANE EASY - CALL NOW

Call 1-855-918-5095

BIG TIME RESOURCES, SMALL TOWN SERVICE 
IN FENELON FALLS, ON

As a Superior customer, you get the benefit of being with a national supplier, including industry-leading safety standards, a vast delivery network, and security in propane supply. Plus, you get the comfort of doing business with trusted members of your community. Here are more reasons to be with Superior. 
Talk Bubble icon used to indicate SMART tank provides automatic updates.

wireless tank monitoring

Superior Propane's SMART* Tank™ system gives you the power to monitor your propane levels in real-time. Stay informed and ensure you never run out of propane, giving you control and peace of mind.
Tank Monitoring
Propane Truck icon used to indicate automatic deliveries.

Automatic Deliveries

Receive a continuous propane supply without lifting a finger. With Auto Delivery, we know when it’s time for a propane refill and we’ll automatically schedule your delivery. On Automatic Delivery, you could be eligible for our No-Run-Out-Guarantee† for homes.
Delivery Options
Laptop icon used to indicate that you can access SMART tank online anytime.

propane ON THE GO

With mySUPERIOR™ app or web portal, you can manage your propane account effortlessly. Schedule deliveries, view tank levels, and make payments online or via our mobile app.
mySUPERIOR™
Rising graph icon

flexible pricing plans

At Superior Propane, we understand that budgeting is important. That's why we offer flexible pricing plans, including fixed and variable options. Plus, our convenient payment methods make managing your propane easier than ever.
Pricing Plans

Contact us to discuss your energy needs and options, including budget plans, delivery programs, SMART* Tank™️ monitoring, and mySUPERIOR™️ online account management.
Contact Superior Propane
Woman calling Superior Propane to switch from oil to propane for home heating.
Already a Superior Customer? Click Here.

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Complete the form and we will contact you shortly with the help or information you need.

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Call Us Now at
1-877-873-7467

propane serviceS faq

  • What services are available in the Fenelon Falls Store?
    At the Highlands Propane store in Fenelon Falls, we offer a variety of services. You can come in to refill your propane cylinders or to buy new propane appliances. We also provide installation and maintenance services for these appliances. Additionally, we cater to RV and trailer needs, offering both repair and rental services.
  • What do I need to do now that Highlands Propane is part of Superior Propane?
    1. Understand your delivery method, if you receive automatic deliveries or have to call in, your delivery method will continue as before. See "How to Order Your Propane".

    2.Take note of your account number, which can be found on the delivery ticket. You need this number to pay bills, sign up for mySUPERIOR™, or inquire about your account when you call us. See "How to Read Your New Delivery Ticket".

    3. Make sure your payment information is updated, if you pay through your bank’s telephone or online banking services, Superior Propane will need to be added as the new payee. See "How to Make Payments"

    4. Sign up for mySUPERIOR™ to track deliveries, view balances and more from the mobile app or the desktop portal. Sign up with an email address and your new Superior Propane account number.

    To learn more about these 4 steps, check our Highlands Customers page.
     
  • How do I make sure that I continue to receive my propane deliveries?
    If you receive automatic propane deliveries, we will continue to schedule your deliveries. You can view your estimated delivery date from your dashboard in mySUPERIOR™.

    If you call in to request a propane delivery, place your propane orders when your tank reaches 30%. You can do so through the mySUPERIOR™ app or web portal. You may also place an order by filling out this form or by calling us at 1-87SUPERIOR (1-877-873-7467).
     
  • How do I sign up for mySUPERIOR™?

    You can sign up to mySUPERIOR with an email address and your new Superior Propane account number, which can be found on your delivery ticket. Once you are signed up, you can review your payment methods, monitor or request deliveries, view balances and more. Learn more about mySUPERIOR™.
No-Run-Out Program Terms and Conditions:
† All Superior Propane’s SMART Tank bulk delivery residential customers enrolled in Superior Propane’s automatic delivery program are eligible for The No-Run-Out Guarantee Program (the “Program”) except for Customers (i) who rent only a single 420 lb. Cylinder or 123 USWG tank; (ii) with premises on water access or seasonal road access; and (iii) with tanks or cylinders that are attached to standby generators. If (i) the customer replaces Superior Propane’s SMART Tank(s) with other equipment; (ii) the customer fails to pay for propane within the agreed upon payment period and the customer’s account is no longer in good standing; (iii) delivery of propane by Superior Propane is prevented by a force majeure event including but not limited to the act of God, strike, flood, fire, inclement weather, embargo, insurrection, unavoidable accident, shortage of labour or material, government decree or any other cause reasonably beyond its control including, but not limited to, shortage of propane, then the Program shall immediately become null and void and of no effect as if the Program had never taken place. In the event of shortages resulting from a force majeure event, Superior Propane reserves the right to allocate supply as it deems necessary, in its sole discretion, amongst its customers, itself and its subsidiaries, or; if actions taken by the customer are determined by Superior Propane, in its sole discretion, to have been the cause of or substantially contributed to the propane run out situation. The Program has no predetermined termination date and will continue until such time that Superior Propane may, without notice, terminate the Program.

600L Free Offer:
^ Offer available to new residential or small commercial Superior Propane customers only. Requires a minimum of 2500 L annual propane consumption, SMART Tank wireless sensor installation, automatic delivery setup, and mySUPERIOR online account registration. Cannot be combined with any other offer. Terms and conditions apply. Credit for free litres will be applied up to two weeks following the first propane delivery. Offer ends February 15, 2025. Miller Propane, Highlands Propane, and existing Superior Propane customers not eligible.

1200L Free Offer: 
** 1,200L one time bill credit applicable only to home heat customers switching from oil heat to propane heat. Propane furnace or boiler installation required through a Superior Propane Certified Partner. 2,500L minimum annual consumption. This offer cannot be combined with any other offer. Certain terms and conditions apply. Please call for details. Credit for free litres will be applied to account up to six weeks following the first propane delivery. Offer ends February 15, 2025.

‡ Cost savings is for informational purposes only. Calculations were based on an average customer in a detached home up to 2,000 sq. ft. heating at 74% efficiency. Propane rates were representative of a period in time and are subject to change. Oil prices are based on publicly posted Statistics Canada historical prices. Includes all service and delivery charges. HST not included.

§ Superior Propane does not remove the oil tank. Our HVAC partners or their partner network can facilitate the removal.